Meet the team

You're not choosing a studio.
You're choosing hands.

SMP is permanent, visible and worn on your head every day — vet the artist like it matters, because it does. Training, certifications and philosophy below, on record.

Our lead SMP artist at Change Look Studio, Patong

At work in the Patong studio.

Founder · Lead SMP artist

Phairin Promsanthia

"A good SMP is invisible. Clients don't come here to look treated — they come to look like themselves, five years ago. That's the standard every session answers to."

In micropigmentation since 2012 — certified by Scalpa Academy (Mayfair Centre, London) in scalp micropigmentation, and by the Miss Fame Beauty & Personality Institute in 3D tattooing. Trained in SMP technique, colour theory and skin behaviour. Every treatment in this studio is performed personally — consultation, mock-up, all sessions and reviews. No juniors practising on your head.

Scalpa Academy — Scalp Micropigmentation (London) Micropigmentation since 2012 900+ documented treatments Bloodborne pathogens certified Colour theory & corrective work
Our lead artist holding her framed training certificates

The certificates: Scalpa Academy (Scalp Micropigmentation) and Miss Fame Institute — on the wall in the studio, and in hand here.


Client care coordinator at the studio reception

Your coordinator — first message to final review.

Client care · Coordination

Your coordinator, first message to final review

"Most clients are nervous when they first write to us. My job is to make the whole thing feel as simple as booking a haircut — because from your side, it should be."

Handles every WhatsApp conversation, schedules sessions around flights and hotels, arranges pick-ups, and runs the 7-day and 30-day check-ins. Thai and English natively; Arabic and French via the translation workflow.

Thai · English Same-day WhatsApp replies Travel & hotel coordination

Our standard

Four promises, in writing.

I

One artist, start to finish

The artist who draws your mock-up performs every session. Your file, your pigment mix, your hands — consistent.

II

Patch test, always

No full session before we've seen how your skin heals a test area. Two weeks of certainty beats a permanent guess.

III

Honest candidacy

Wrong fit — pure white hair, immature scars, unstable expectations — gets a truthful no and a referral, not a booking.

IV

12-month touch-up window

Any zone that settles lighter than agreed is perfected free within twelve months. It's in your treatment contract.

Start with certainty

See your new hairline —
before you commit.

Free consultation, free hairline mock-up drawn on your photo, free patch test. A written quote within one working day. No pressure, ever.

  • Free hairline mock-up
  • Free patch test
  • Written fixed quote
  • 12-month touch-up window
Free consultation — reply within 1 working day Book now